What you are buying, what the licence covers, and how refunds work. Effective July 28, 2026.
RenewKit is sold by Lead Frog (“we”, “us”), of 1500 West Georgia, Suite 1300, Vancouver, BC V6G 2Z6. Buying it, or using this website, means you accept these terms.
They sit alongside our Disclaimer, which sets out what the tool does and does not do, and our Privacy Policy. Where the Disclaimer says something more specific about scope, medical matters or liability, that wording applies.
A one-time licence to use RenewKit, a branded session-logging and client review tool that runs in your own browser. It is not a subscription, and there is no recurring charge of any kind.
It is also not a hosted service with an account. Your setup is carried inside a link that is generated for you, and that link is the product. There is nothing to log in to and no password to reset, which is why keeping the link is your responsibility rather than ours.
One licence covers one trainer or one training business, for unlimited clients and unlimited reviews. There is no per-client charge and no cap.
It does not cover reselling the tool, sharing your link with another trainer or business so they can use it, or republishing the underlying files as your own product.
RenewKit stores client records, and it encrypts them on your device before they leave it. The key that decrypts them lives inside your own link and nowhere else. We do not hold it, we cannot obtain it, and we cannot generate a replacement.
A lost link therefore means lost records — not recoverable by us, not recoverable by anybody. This is a deliberate consequence of a design that keeps your clients' information unreadable to us, not a limitation to be worked around, and the setup page states it before a key is ever generated.
Keeping your link safe is your responsibility. Email it to yourself when you generate it, and keep that email.
The price is $97 once, in the currency shown at checkout. Payment is taken by Stripe; we never see or hold your card details. Any sales tax, VAT or GST that applies is shown before you pay.
We may change the price of the product at any time. A change never affects a purchase already made.
If the tool is not useful to you, write to support@trainerkit.co within 30 days of purchase and we will refund you in full. You do not need to justify the request, and there is nothing to return.
After 30 days we are not obliged to refund, though you are welcome to ask. Nothing here affects statutory rights you may have that cannot be waived.
Access is delivered by email immediately after payment. If it does not arrive, check your spam folder and then write to support@trainerkit.co.
Once you generate your link, email it to yourself and keep it. We can re-send the setup page, but we cannot reconstruct a link you have generated and lost, because we never receive it — and for RenewKit that link also carries the key to your stored records, as set out above.
Support is by email, and we aim to answer within two business days. It covers getting the tool working and using it as intended. It does not cover your hardware, your hosting, or the content of what you write into your own setup.
We may update the product. Updates that improve it are provided at no charge; a copy you have already installed on a device keeps working as it is until you open your link again. We do not promise that any particular feature will exist forever, and we may stop selling a product at any time without that affecting your licence to keep using it.
Record syncing depends on hosting we run. We aim to keep it available but do not promise any level of uptime, and your records remain usable on your own device when it is not.
The tool is licensed to fitness professionals for use within their own scope of practice and their certifying body's rules. You are responsible for what you put into it, what you tell your clients, and every commercial arrangement you make with them. We are not party to any of it.
You must not use the tool for anything unlawful, misrepresent what it produces, or present it as something we have reviewed or approved on your behalf.
The tool is provided as is. To the fullest extent the law allows, we exclude all implied warranties, and our total liability arising from the product or this website is limited to the amount you paid for it.
We do not promise any uptime for this website, or for the storage that syncs your records between devices. The tool itself runs in your browser, so an installed copy keeps working whatever happens to us. We are not liable for the loss or corruption of client records however caused, including where a lost link has made them permanently unreadable. Nothing here limits any liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud.
We may revise these terms. The version in force is the one published here on the day you buy, and the effective date is shown at the top of this page. A revision never applies retroactively to a purchase already made.
These terms are governed by the laws of British Columbia, Canada, and the courts of British Columbia have non-exclusive jurisdiction. If you buy as a consumer elsewhere, you keep the benefit of any mandatory protections of the country you live in.
Lead Frog, 1500 West Georgia, Suite 1300, Vancouver, BC V6G 2Z6. General and support: support@trainerkit.co. Privacy: privacy@trainerkit.co.